Becoming an Elite Host on Coliving.com highlights your dedication to excellence, reliability, and exceptional guest experiences. Elite Hosts enjoy increased visibility, credibility, and exclusive perks designed to boost your bookings and enhance your hosting experience. Here’s exactly how you can achieve and maintain this prestigious status.
What Makes an Elite Host?
To qualify, you must consistently meet these standards:
- 5 Completed Stays: Ensure you complete at least 5 stays within the past 12 months. Keep your calendar updated and optimize your listing for attractiveness and clarity to attract bookings.
- High Guest Ratings (4.5+ out of 5): Consistently earn great guest reviews. Provide clear check-in instructions, ensure cleanliness, offer local recommendations, and communicate proactively to enhance guest satisfaction.
- Responsive Communication (90%+ Response Rate): Always respond to guest inquiries within 24 hours. Use mobile notifications and check your Coliving.com inbox frequently to stay on top of communications.
- Low Cancellation Rate (Under 2%): Commit fully to every confirmed booking. Double-check your calendar regularly to avoid conflicts, and only accept bookings you're confident you can honor. Emergencies are understood, but cancellations should be extremely rare.
- Booking Acceptance (50%+): Accept at least half of the qualified booking requests you receive. Keep your listing details precise to attract suitable bookings and make it easier to say "yes."
- Complete Verification: Ensure your identity and property ownership have been verified. Complete your background check promptly and accurately to build guest trust and qualify for Elite status.
- Minimum 3-Month Tenure: Maintain these standards consistently for at least three months.
Exclusive Elite Host Benefits
Achieving Elite Host status earns you:
- Elite Host badge displayed prominently on your listings.
- Increased trust from potential guests.
- Improved listing visibility and higher traffic.
- Priority customer support.
- $100 annual credit towards Promoted Listings.
- Inclusion in search filters for guests seeking only Elite Hosts.
- Eligibility for the prestigious Coliving Operator of the Year award.
- Opportunity for social media spotlights (Coliving Space of the Month).
- Early access to new platform features and beta tests.
- Commission opportunities through referring new hosts.
- Special Elite Host badge for display on your personal or business website.
- Membership in an exclusive host community, with networking opportunities and peer support.
Practical Steps to Achieve Elite Host Status
Step 1: Optimize Your Listings
- Clear, attractive photos.
- Detailed descriptions highlighting your property's unique aspects.
- Up-to-date pricing and availability.
Step 2: Elevate Guest Experience
- Provide outstanding cleanliness and comfort.
- Offer personalized guest interactions and support.
- Create thoughtful welcome packs or detailed house manuals.
Step 3: Communicate Proactively
- Respond to messages promptly (within 24 hours).
- Send guests clear check-in/out instructions and helpful tips.
- Be available and approachable during stays.
Step 4: Commitment to Reliability
- Double-check bookings and your calendar regularly.
- Keep cancellations to an absolute minimum.
- Only accept bookings you’re confident in fulfilling.
Step 5: Verification and Trust
- Promptly complete identity and property verification.
- Be transparent and accurate with provided information.
Step 6: Engage and Grow
- Actively seek and act on resident feedback.
- Continuously enhance your hosting skills and offerings.
- Engage in the host community to learn best practices from peers.
Maintaining Your Elite Host Status
- Regularly monitor your dashboard to ensure ongoing compliance.
- Keep abreast of new features and promotions available exclusively to Elite Hosts.
Following these steps consistently will help you not only achieve but also maintain your Elite Host status, providing long-term benefits for you and memorable stays for your guests.
Welcome to excellence—welcome to Coliving.com's Elite Hosts!
